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Community-Based Support

CCP’s Community-based Support (CBS) services deliver short-term support that builds on an individual’s existing strengths to help them develop the skills to become self-reliant and resilient and live independently in the long term.

We support people to:

  • Reduce the risk of tenancy breakdown or losing their homes
  • Find and maintain appropriate accommodation
  • Maximise their income, improve budgeting and money management skills, and reduce debt
  • Find activities, build social networks and avoid isolation, including rebuilding family relationships and developing links with other people, neighbourhoods, and community networks
  • Take up education, training, employment, or volunteering opportunities
  • Improve their health and wellbeing and enable them to access health and social care services, including GPs, mental health, and drug and alcohol services

Community Pantry

CCP has revolutionised the food offer to become a pantry, which achieves better nutritional balance and choice for people living in food poverty. The Community Pantry mirrors the offer of a small supermarket. People become members, pay a small weekly fee of £4.00 and then shop to the value of up to £15. Members have total choice over the produce including fresh meat, dairy, unlimited fruit and vegetables, bread, eggs and frozen foods, alongside store cupboard staples.

The Pantry is so much more than just a food offer; we provide advice and guidance on health, wellbeing and welfare.


Rather than just delivering contracted services, CCP works in partnership with service commissioners to create high quality, flexible services that maximise the use of available resources by establishing longer-term, more integrated relationships that are responsive to emerging needs and develop over time to provide better outcomes for vulnerable people.

By taking a partnership approach, CCP makes a commitment to:

  • Share key objectives and work towards agreed outcomes
  • Maintain regular open, honest and constructive communication
  • Work collaboratively and understand each other’s point of view
  • Share relevant information in line with the Data Protection Act 2018
  • Avoid duplication of services
  • Monitor performance and resolve any conflicts quickly and constructively
  • Deliver continuous improvement by working with commissioners to get the most out of the resources available and by finding better, more efficient ways of doing things
  • Promote the partnership approach at all levels, for example, through joint training, joint team meetings and shadowing opportunities
  • Deliver services which are flexible enough to reflect changing needs, priorities and lessons learned, whilst encouraging service user participation and equality
CCP care and support leaflet image

Business Partners

Our partnerships with local businesses and employers bring many benefits to the charity and the people we serve, whilst facilitating businesses to give something back to their local communities and meet their Corporate Social Responsibility commitments. Nowhere is this more visible than through our annual Hamper Scamper Christmas appeal, which saw over 100 businesses mobilise to collect and donate food and gifts to vulnerable people across all of our service geographies.

We offer many other opportunities for business engagement, including:

  • Fundraising to support local communities and services
  • Skill sharing to support the infrastructure of the charity
  • Work experience placements and mock interviews for service users to support their employability
  • Employer-supported volunteering – mobilising resources to undertake projects such as home makeovers for families living in poor quality accommodation
  • Support for events, appeals and emergencies, for example, by providing vehicles and drivers to deliver food parcels to vulnerable people during lockdown

What People Say

The social prescriber was welcoming and the meetings felt like a productive use of time. They helped me achieve tasks I had been putting off as well as speaking to me about any areas of concern and helping to think of new stress management strategies, which have been very useful and relevant to me. The help offered was always relevant to me, I never felt as though the support and suggestions were standard but tailored to my personal needs.
CCP has helped with supporting us as parents and supporting my child with helpful methods to calm him down or prepare him for what would happen. We can now manage his behaviour easier and pre-empt a lot of it. We have been supported with finding a nursery place where we are happier with home life and preschool. Thank you for all the help, it’s really appreciated and we can now do the best for our child.
I have never had so much support in my life before. Because of CCP and the help they have given with grants and vouchers I am able to pay my mortgage and avoid debts. This has been a life-saver for me and my family.
I know that my situations could at times, have been quite challenging or my responses frustrating, but I can genuinely say I would never have got though half of what I did without CCP’s support. Sam sat, listened, never judged, showed true empathy and offered suggestions and solutions. Issues he was uncertain of, he gained relevant information and relayed this back to me. This in my eyes, was quite simply going the extra mile AND beyond, and has without a shadow of a doubt, completely turned my life around.
I'm incredibly thankful at how professional, welcoming and approachable the whole staff team were and indeed still are. I personally felt that the staff were so approachable and this definitely enhanced the experience for me. The 'No Second Night Out' service is fantastic and I couldn’t possibly pinpoint anything you guys shouldn’t do, faultless.
Before CCP life was chaotic and I felt bad about myself, I felt I couldn’t meet the children’s needs and I had no care for my own needs. After working with the Family life can still be chaotic but there are more positive days. I have lowered my expectations and know that spending family time together is the most important thing. The oldest children now come out their rooms and spend time with the youngest, we communicate more as a family and I can ask what they need rather than talk for them.